Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our [privacy_policy].
We understand that privacy and the security of your personal information is extremely important.
Because of that, this policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you.
This policy applies to you if you use our products or services in store, over the phone, online, through our mobile applications or otherwise by using any of our websites or interacting with us on social media (our “Services”). This policy gives effect to our commitment to protect your personal information.
HOW DO WE USE YOUR INFORMATION
The information we collect may be used to:
- – Make available our Services to you;
- – Process your orders;
- – Take payment from you or give you a refund;
- – Personalise your shopping experience, for example by understanding your location or how you use our websites to provide you with personalised offers or shopping ideas;
- – Help us ensure that our customers are genuine and to prevent fraud;
- – Conduct market research, either ourselves or by using with reputable agencies;
- – For statistical analysis;
- – Help us understand more about you as a customer, the products and services you consume, the manner in which you consume them and how you shop across the Optivatec, so we can serve you better;
- – Find ways to improve our Services, websites;
- – Contact you about our products and services from us;
- – Provide you with online advertising;
- – For Optivatec’s Bank’s credit and capital management purposes;
- – Provide for the safety and security of our colleagues and customers; and
- – Help answer your questions and solve any issues you have.
HOW LONG WILL WE KEEP YOUR INFORMATION FOR?
We will retain a record of your personal information. This is done in order to provide you with a high quality and consistent service across our group. We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary.